3-Year Warranty on Lights

ASAHOM offers a 3-year warranty on lighting fixtures. During this period, any product issues will be resolved with replacement-only service—no repairs. Typically, if your fixture remains problem-free for 3 years, it can easily achieve its projected lifespan of 50,000 hours. This translates to up to 20 years of use, even with daily operation of 7 hours.

3-Year Warranty on Parts

ASAHOM also provides a 3-year warranty for all components, including but not limited to power supplies, controllers, T-splitters, extension cords, etc. Should any issues arise within this period, we will promptly ship brand-new replacement parts to you.

All-Platform Guarantee

No matter whether you purchase our ASAHOM products through our official website, Amazon, Walmart, TikTok or other channels, you will enjoy the same warranty.

Transferrable Warranty

Whether you purchase ASAHOM lighting fixtures as gifts or the property changes hands post-installation, the warranty coverage remains equally applicable in both scenarios.

Wish to learn more? Refer to our full Warranty Policy and RMA procedures.

View More About Warranty

What is covered under the 3-year warranty for ASAHOM Lights?

The industry-leading 3-year warranty applies to the specific lights/parts used in both Commercial and Residential Track Lighting systems!

What parts and accessories are covered under the 3-year warranty?

All system components, including power kits, controllers, cables, connectors, and tracks, are covered by a comprehensive 3-year warranty.

How is the lifespan of the lights determined?

The Lifetime warranty on the lights is defined by the manufacturer’s testing which resulted in an estimated lifespan of 50,000 hours. When used 7 hours per day this equates to 20 years. The validity of the warranty on lights will not be affected by how long the lights are actually used.

Can the warranty be transferred if I sell my home?

The warranty can be transferred once to a new homeowner within the 3-year warranty period.

Does the warranty cover lights that are used more than 7 hours a day?

Yes, the warranty remains valid regardless of how long the lights are used. It is based solely on the tested lifetime of the lights.

Are labor costs covered under the warranty?

Yes, we provide a one-year labor warranty, covering any service charges within that period. Beyond the first year, service charges may apply unless your dealer offers additional coverage.

What is excluded from the warranty?

The warranty excludes any Gemstone Lights products used outside their intended purpose.